Even with all the benefits of sustainability, HeyBamboo costs about the same per roll as the leading supermarket brand. Each HeyBamboo roll is made up of 360 tightly rolled 3-ply sheets, so it’s a nice big roll to keep you rolling a lot longer. 

Many customers find that our sheets are surprising thick and sturdy, so they need fewer sheets to get the job done.

Plus, our rolls are ethically sourced and manufactured, contain zero nasty chemicals and are shipped plastic-free.

HeyBamboo allows you to have zero sacrifice when choosing a more sustainable option. HeyBamboo is super soft, silky and absorbent. Best of all, it doesn’t disintegrate and leave dust like some of the other “ultra soft” traditional toilet paper options. Instead, you can rely on it to stay strong and feel durable.

Our bamboo toilet paper is made up of 100% bamboo. That’s it! And because we like our bamboo as it is, we don’t add chemicals or bleach either. Who wants all that near your bum or in our water supply?  

Every roll is individually wrapped in compostable paper printed with soy based ink, and the core is even made of bamboo as well.  We ship out in cardboard, all recyclable, planet-friendly materials, including paper tape as opposed to plastic tape, making HeyBamboo completely plastic free!

Count on HeyBamboo to care about animals as much as we care about the environment. We are 100% vegan and cruelty-free and will always stand by our core values when it comes to animal welfare.

Our sustainability pledge doesn’t just stop at the bamboo toilet paper. We’ve considered every aspect of our packaging to be as sustainable as possible. Each bamboo toilet paper roll has a bamboo core, and is individually wrapped in recyclable paper printed with soy based ink and packed into recyclable cardboard boxes. We use soybean ink and paper tape. Zero plastic. And not only are you saving trees with every purchase, but we plant a tree with every order. Nice job on maximizing your impact!

Bamboo grows like crazy – up to 3 feet in 24 hours! But it really loves warm tropical climates. So the most common place for bamboo to grow abundantly is in Southeast Asia. That is where HeyBamboo sources the bamboo for its 100% bamboo toilet paper, which is then produced in Asia. HeyBamboo products are certified by the Forest Stewardship Council (FSC) to be sustainably sourced, so you can feel good about using it.

Absolutely! Our bamboo toilet paper is hypoallergenic, free from harmful chemicals and dyes, making it ideal for sensitive skin.

To maintain our commitment to natural and hypoallergenic products, we do not offer scented toilet paper. Our focus is on pure, skin-friendly, and environmentally responsible products.

HeyBamboo toilet paper is safe for all systems – traditional sewer systems, composting, alternative toilets, and even delicate septic systems. Our products have been tested for disintegration and “flushability”, and won’t cause any adverse effects from normal use (just don’t stick a whole roll down at once).

Bamboo toilet paper, like HeyBamboo, offers a soft and luxurious experience while being more sustainable. Bamboo grows faster than trees, uses less water, and produces more oxygen, making it an eco-friendlier choice.

If you created an account when you subscribed, Login to your account, and then click Manage Subscriptions.

If you didn't create an account request login access using the email address you used to make your purchase.

Once you're logged in you can click on your subscription to manage your frequency preferences, or cancel.

It’s simple! First, pick which product you’d like to purchase. Then, choose the subscribe and save option.

Yes, your subscription will renew automatically every month. If you want to change the date of your next order, skip your next order, change your products or cancel your subscription, log into your account. Once you’re logged in, click on ‘My Subscriptions’ and select the subscription you’d like to update.

Log In to your account. If you do not have an account, you will need to sign up for one using the same email address you used to purchase your subscription. Once you’ve logged in, select ‘My Subscriptions’. If you have multiple subscriptions, choose which one you’d like to manage and select ‘Manage Subscriptions.’

To make any changes to your subscription, log into your account and select ‘My Subscriptions’. Select the subscription you’d like to adjust and select Manage Subscription. You can then:

• ADD A PRODUCT: The Subscription page will present items that you can “Add One-Time” for an additional charge. Note: you cannot remove any of the fixed items included in your subscription.
• CHANGE SHIPPING DATE: Under Subscription Settings, click the box that says “Next box ships on”. A calendar will pop up for you to select the date you’d like to your next shipment to ship out. Once you’ve selected your desired shipping date, click “Update Shipping Date”.
• CHANGE QUANTITY: Under Subscription Settings, click on any of the items included in your subscription that you’d like to adjust. When the pop up box appears, use the +/- buttons to change the quantity of items to include in your next order for an additional charge. Once you’re done editing, click “Save Product”.
• SKIP SUBSCRIPTION: Under Subscription Settings, there is the option to “Skip Next Order”. If you select this option, you will not receive your next scheduled recurring order. To successfully skip your next recurring order, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship.
• PAUSE SUBSCRIPTION: Under Subscription Settings, there is the option to “Pause Subscription”. If you select this option, all recurring subscription orders will be paused until you unpause your subscription. To successfully pause your subscription, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship if you don’t wish to receive your next recurring order. To unpause your subscription, click “Unpause Subscription”.
• CANCEL SUBSCRIPTION: Under Subscription Settings, there is the option to “Cancel Subscription” at the bottom of the page. By selecting this option, you will effectively cancel all recurring subscription orders.

Please note that recurring orders are processed on the day of the month that you began your subscription. To effectively cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. You can find this date in your account under “Subscription”. If you run into any trouble, email hello@heybamboo.com and we'd be more than happy to assist you.

Scroll down to the ‘More Settings’ section of the associated subscription you selected. To edit any of this information, click on the information that needs to be updated and a box will appear on the right hand side of the page. After the information is input as needed, click either 'Save Address' or 'Update Card.'

Nope. You can cancel your subscription free of charge. Recurring orders are processed on the day of the month that you began your subscription. To cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. To cancel your subscription, log into your account on our website and click ‘My Subscriptions’ and select the subscription you’d like to update. You’ll find the option to “Cancel Subscription” at the bottom of the page. If you run into any trouble, please email [insert email address] and we'd be more than happy to assist you.

With your subscription, you save 10% on the initial order AND recurring orders! Shipping is free.

You certainly can pause your subscription. To do so, sign into your account on our website and click on ‘My Subscriptions’. Select the subscription you want to adjust, select Frequency and choose ‘Pause’ to put your subscription on hold. You will not be charged for any recurring subscription orders while your subscription is on hold. You can also choose to skip your next recurring order by selecting 'Skip Order' under Subscription Settings.

While we don't have a formal gifting option at this time, you can set up a subscription using the recipient's email and shipping address, but use your credit card information. If you need help, contact our team.

For all orders, your card will be charged when the order is processed. Subscriptions are processed on the day that they’re scheduled to ship. You can view your next scheduled shipping date in your account under 'Subscription' in the box that says 'Next box ships on.'

Yes, you will receive a reminder email 3 days before your recurring subscription order is processed and shipped.

HeyBamboo offers 3 box options for purchase:

• 48-rolls
• 24-rolls
• 12-rolls

Simply visit our website, choose your desired product and quantity, and add them to your cart. Follow the checkout process to confirm your order. It's easy and secure!

We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping can shorten this time. Delivery times may vary based on your location.

Currently, we ship primarily within the United States. However, we're working on expanding our reach to offer international shipping soon. Stay tuned for updates!

We stand behind the quality of our products. If you're not completely satisfied with your purchase, reach out to us and we will make it right.

Yes, you can! When you subscribe, your boxes are 10% off too! Get HeyBamboo delivered to your door for free:

• Every month
• Every 6 weeks
• Every 2 months

Pausing or canceling your subscription can be done anytime through your account dashboard or by reaching out to us directly for assistance.

Yes! You will save 15% on every single box! Subscribers enjoy savings on each order, flexible delivery schedules, and exclusive access to new products and special offers

You can easily adjust your subscription settings, including delivery frequency and quantity, through your online account - LOGIN

By using bamboo, a highly renewable resource, we minimize deforestation and water usage. We also plant a tree for every purchase, furthering our commitment to reforestation and carbon offset.

Yes, our toilet paper is 100% biodegradable, ensuring it breaks down naturally and reduces landfill waste.

Absolutely. Our packaging is made from recycled materials and is fully recyclable, aligning with our mission to minimize environmental impact.

We source our bamboo from sustainable farms that do not use pesticides or harmful chemicals, ensuring a positive impact on the environment and biodiversity.

Yes, we are certified by environmental organizations that recognize our sustainable farming practices, low-impact manufacturing, and contribution to reforestation efforts

Yes! HeyBamboo toilet paper is designed to dissolve efficiently in water, making it safe for all plumbing systems, including low-flow toilets and septic tanks.

While HeyBamboo toilet paper is super soft by design, it is also incredibly strong and durable, ensuring it holds up well during use without compromising comfort.

Absolutely! Our toilet paper is compatible with bidets, offering a gentle yet effective clean.

To maintain its quality and softness, we recommend storing your HeyBamboo toilet paper in a dry, cool place away from direct sunlight.